New to a Trezor device? This independent guide walks through the safe essentials before you begin. Use Trezor.io/start for the live, model-specific instructions, and keep sensitive backup details offline at every step.
Use this sequence as a preparation checklist. Your device’s screen and the official guide remain the source of truth for each exact action.
Unbox your Trezor and check the device, packaging, and included materials for signs of tampering. Use a trusted computer, a reliable cable, and a private setting. Never initialize a device using a recovery phrase supplied by someone else.
Type trezor.io/start into your browser yourself and follow the current instructions for your model. Confirm the domain carefully. Avoid sponsored search results, unsolicited messages, QR codes, and links shared in direct messages.
Install Trezor Suite only through the official Trezor website or its verified software channel. Follow the device prompts to install or update firmware, and use the displayed verification checks to confirm the device is genuine.
Create a new wallet and carefully record the recovery backup exactly as your device instructs. Confirm it on the device when prompted, then learn the receive, send, and account screens with a small test transaction before moving larger amounts.
Build a few deliberate habits into setup and everyday use. The safest support interaction is one that never asks you to expose wallet secrets.
Start at trezor.io/start and use links published on Trezor’s own site. Do not trust download mirrors or unsolicited “support” links. If an instruction differs from the current official guide, pause and check Trezor Support.
A genuine setup flow asks you to verify the device through prompts on the hardware itself. Read what the display says and compare it with Suite. Stop if verification fails, the package looks altered, or someone asks you to bypass a warning.
Your recovery phrase belongs offline and only to you. Never type it into a website, app, chat, support ticket, cloud note, or computer. No legitimate support representative needs your phrase or private keys to help troubleshoot.
Keep Suite and your device firmware current by following official release instructions. Review transaction details on the device screen before approval, protect your computer, and periodically check that your backup remains private and readable.
Yes. Enter trezor.io/start directly in your browser to reach the current setup instructions. Check the address carefully before downloading software or connecting your device.
No. Keep your recovery phrase offline and never enter it into a website, app, computer, or support conversation. Follow only the on-device backup steps for your specific model.
Pause setup and do not approve unexpected prompts. Compare the message with current official guidance, then contact Trezor Support through the official website if it remains unclear.
When in doubt, stop, verify the source, and consult current official documentation—not a stranger’s instructions.
A photo can sync or be copied without your awareness. Keep the backup offline and follow the storage guidance for your device and situation.
Use only the device’s supported backup-check feature and official instructions. Never share the words with another person to “check” them.
Device flows and software can change. Always follow the current instructions published by Trezor for your specific model.
Open Trezor.io/start Browse official support resources